{"id":2214,"date":"2019-01-29T10:14:22","date_gmt":"2019-01-29T10:14:22","guid":{"rendered":"https:\/\/www.zpskomarno.sk\/?page_id=2214"},"modified":"2019-01-29T10:35:33","modified_gmt":"2019-01-29T10:35:33","slug":"postup-pri-podavani-staznosti","status":"publish","type":"page","link":"https:\/\/www.zpskomarno.sk\/hu\/postup-pri-podavani-staznosti\/","title":{"rendered":"Postup pri pod\u00e1van\u00ed s\u0165a\u017enost\u00ed"},"content":{"rendered":"\t\t
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Zariadenie pre seniorov Kom\u00e1rno,\n\u0160pit\u00e1lska 16, 94505Kom\u00e1rno<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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S\u0165a\u017enos\u0165ou pod\u013ea z\u00e1kona o soci\u00e1lnych slu\u017eb\u00e1ch je podanie fyzickej osoby alebo pr\u00e1vnickej osoby (\u010falej len \u201es\u0165a\u017eovate\u013e\u201c), ktor\u00fdm sa
a)dom\u00e1ha ochrany svojich pr\u00e1v alebo pr\u00e1vom chr\u00e1nen\u00fdch z\u00e1ujmov, o ktor\u00fdch sa domnieva, \u017ee boli poru\u0161en\u00e9 \u010dinnos\u0165ou alebo ne\u010dinnos\u0165ou ZpS Kom\u00e1rno,
<\/span>b)poukazuje na konkr\u00e9tne nedostatky, najm\u00e4 na poru\u0161enie pr\u00e1vnych predpisov, ktor\u00fdch odstr\u00e1nenie je v p\u00f4sobnosti ZpS Kom\u00e1rno.<\/span><\/p>

Klient m\u00e1 pr\u00e1vo s\u0165a\u017eova\u0165 sa na kvalitu alebo sp\u00f4sob poskytovania soci\u00e1lnej slu\u017eby bez toho, aby bol znev\u00fdhodnen\u00fd.<\/b><\/span><\/p>

\u00a0<\/p>

Prij\u00edmanie a evidencia s\u0165a\u017enost\u00ed<\/b><\/p>

ZpS Kom\u00e1rno je povinn\u00e9 s\u0165a\u017enos\u0165 prija\u0165. S\u0165a\u017enosti prij\u00edma podate\u013e\u0148a v zmysle organiza\u010dn\u00e9ho poriadku. O \u00fastne podanej s\u0165a\u017enosti, ktor\u00fa nemo\u017eno vybavi\u0165 ihne\u010f pri jej podan\u00ed, sa vyhotov\u00ed Z\u00e1znam o podan\u00ed \u00fastnej s\u0165a\u017enosti. ZpS vedie centr\u00e1lnu evidenciu s\u0165a\u017enost\u00ed. Spisov\u00e1 dokument\u00e1cia jednotliv\u00fdch s\u0165a\u017enost\u00ed sa vedie oddelene od evidencie ostatn\u00fdch p\u00edsomnost\u00ed tak, aby poskytovala \u00fadaje potrebn\u00e9 na kontrolu vybavovania s\u0165a\u017enost\u00ed.<\/p>

Evidencia mus\u00ed obsahova\u0165 tieto \u00fadaje:<\/b><\/p>

a) poradov\u00e9 \u010d\u00edslo,
b) d\u00e1tum doru\u010denia a d\u00e1tum zap\u00edsania s\u0165a\u017enosti,
<\/span>c) meno, priezvisko, adresu trval\u00e9ho alebo prechodn\u00e9ho pobytu s\u0165a\u017eovate\u013ea, u pr\u00e1vnickej\u00a0<\/span>osoby n\u00e1zov a s\u00eddlo, meno a priezvisko osoby opr\u00e1vnenej za \u0148u kona\u0165,
<\/span>d) predmet s\u0165a\u017enosti,
<\/span>e) d\u00e1tum pridelenia s\u0165a\u017enosti na pre\u0161etrenie a komu bola pridelen\u00e1,
<\/span>f) v\u00fdsledok pre\u0161etrenia (opodstatnen\u00e1 alebo neopodstatnen\u00e1),
<\/span>g) prijat\u00e9 opatrenia a term\u00edny ich splnenia,
<\/span>h) d\u00e1tum vybavenia s\u0165a\u017enosti,\u00a0 alebo odlo\u017eenia \u010fal\u0161ej opakovanej s\u0165a\u017enosti,
<\/span>i) v\u00fdsledok prekontrolovania predch\u00e1dzaj\u00facej s\u0165a\u017enosti alebo pre\u0161etrenia opakovanej\u00a0<\/span>s\u0165a\u017enosti,
<\/span>j) d\u00e1tum post\u00fapenia s\u0165a\u017enosti org\u00e1nu pr\u00edslu\u0161n\u00e9mu na jej vybavenie.<\/span><\/p>

\u00a0<\/p>

Prijat\u00fa s\u0165a\u017enos\u0165, na ktorej vybavenie nie je ZpS Kom\u00e1rno \u00a0opr\u00e1vnen\u00fd, post\u00fapi najnesk\u00f4r do 10 pracovn\u00fdch dn\u00ed od doru\u010denia org\u00e1nu verejnej spr\u00e1vy pr\u00edslu\u0161n\u00e9mu na jej vybavenie, alebo zria\u010fovate\u013eovi a z\u00e1rove\u0148 upovedom\u00ed o tom s\u0165a\u017eovate\u013ea.<\/p>

\u00a0<\/p>

Pre\u0161etrovan\u00edm s\u0165a\u017enosti sa zis\u0165uje skuto\u010dn\u00fd stav veci a jeho s\u00falad alebo rozpor so v\u0161eobecne z\u00e1v\u00e4zn\u00fdmi pr\u00e1vnymi predpismi a s vn\u00fatorn\u00fdmi predpismi, ako aj pr\u00ed\u010diny vzniku zisten\u00fdch nedostatkov a ich n\u00e1sledky. Pri pre\u0161etrovan\u00ed s\u0165a\u017enosti sa vych\u00e1dza z jej predmetu, bez oh\u013eadu na s\u0165a\u017eovate\u013ea a toho, proti komu s\u0165a\u017enos\u0165 smeruje, ako aj na to, ako ju s\u0165a\u017eovate\u013e ozna\u010dil.<\/p>

\u00a0<\/p>

Ka\u017ed\u00fd, kto je pr\u00edslu\u0161n\u00fd na pre\u0161etrenie a vybavenie s\u0165a\u017enost\u00ed je povinn\u00fd postupova\u0165 v s\u00falade s ustanoveniami z\u00e1kona \u010d. 9\/2010 Z. z. o s\u0165a\u017enostiach.<\/p>

O skuto\u010dnostiach, ktor\u00e9 sa dozvedeli pri vybavovan\u00ed s\u0165a\u017enost\u00ed s\u00fa zamestnanci ZpS povinn\u00ed zachov\u00e1va\u0165 ml\u010danlivos\u0165. T\u00e1to povinnos\u0165 sa vz\u0165ahuje aj na podnety, ktor\u00e9 nie s\u00fa s\u0165a\u017enos\u0165ami a s\u00fa rie\u0161en\u00e9 v s\u00favislosti s poskytovan\u00edm soci\u00e1lnych slu\u017eieb in\u00fdmi opatreniami ako pri s\u0165a\u017enostiach.<\/p>

Podnety, pripomienky, s\u0165a\u017enosti je mo\u017en\u00e9 poda\u0165:<\/p>

\u00a0<\/p>

  • elektronickou po\u0161tou zaslanou na adresu\u00a0 –\u00a0 Email:\u00a0 kontakt@zpskomarno.sk<\/b>,<\/span><\/li>
  • po\u0161tou zaslanou na adresu :
    Zariadenie pre seniorov Kom\u00e1rno<\/b>
    \u0160pit\u00e1lska 1
    <\/span>945 05 Kom\u00e1rno
    <\/b><\/span>pri\u010dom na ob\u00e1lke je potrebn\u00e9 uvies\u0165 upozornenie \u201eDO R\u00daK riadite\u013eky\u00a0 zariadenia \u2013 NEOTV\u00c1RA\u0164\u201c<\/b><\/li>
  • \u00fastne na tel.\u010d\u00edsle :\u00a0 035\/7731743<\/b><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Zariadenie pre seniorov Kom\u00e1rno, \u0160pit\u00e1lska 16, 94505Kom\u00e1rno S\u0165a\u017enos\u0165ou pod\u013ea z\u00e1kona o soci\u00e1lnych slu\u017eb\u00e1ch je podanie fyzickej osoby alebo pr\u00e1vnickej osoby (\u010falej len \u201es\u0165a\u017eovate\u013e\u201c), ktor\u00fdm saa)dom\u00e1ha ochrany svojich pr\u00e1v alebo pr\u00e1vom …<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"tags":[],"class_list":["post-2214","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.zpskomarno.sk\/hu\/wp-json\/wp\/v2\/pages\/2214","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zpskomarno.sk\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.zpskomarno.sk\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.zpskomarno.sk\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zpskomarno.sk\/hu\/wp-json\/wp\/v2\/comments?post=2214"}],"version-history":[{"count":5,"href":"https:\/\/www.zpskomarno.sk\/hu\/wp-json\/wp\/v2\/pages\/2214\/revisions"}],"predecessor-version":[{"id":2223,"href":"https:\/\/www.zpskomarno.sk\/hu\/wp-json\/wp\/v2\/pages\/2214\/revisions\/2223"}],"wp:attachment":[{"href":"https:\/\/www.zpskomarno.sk\/hu\/wp-json\/wp\/v2\/media?parent=2214"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zpskomarno.sk\/hu\/wp-json\/wp\/v2\/tags?post=2214"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}